Privacy Policy

1. What Information We Collect

When you use our SMS ordering service, we collect:

• Your phone number - So we can text you about your orders
• Your food orders - What you order, when, and from which restaurant
• Basic device info - Your browser type and screen size to verify it's really you
• How you use our service - To make the ordering experience better

2. Location Data

We collect precise location shared from your browser through a location link and location text you type, such as addresses, landmarks, and neighborhoods. We geocode typed location text using Google Maps Platform and use location data only to match you with nearby restaurants. We store location data on your routing session. Our service is operating in beta in Salt Lake City, Utah, and processes real location data there. Demo-session location data is purged within approximately 24 hours under our existing demo retention practices.

3. How We Use Your Information

We use your information to:

• Process your food orders and send them to restaurants
• Text you order confirmations, updates, and pickup notifications
• Verify your identity and prevent fraud
• Make our service work better
• Help you when you have questions

4. Who We Share Your Information With

We only share your information with:

• Restaurants - We send them your order details and phone number so they can prepare your food
• Payment companies - Like Stripe, to process your payments securely
• Service providers - Companies that help us send texts, store data, and understand how our service is used
• Google Maps Platform - To geocode location text you provide so we can match you with nearby restaurants

We never sell your personal information.

5. How We Protect Your Information

We use standard security measures like encryption and secure servers to protect your data. While we work hard to keep your information safe, no internet service is 100% secure.

6. How Long We Keep Your Information

We keep your information as long as you use our service and as required by law. You can ask us to delete your account and information by contacting us.

7. Your Rights

You can:

• See what personal information we have about you
• Ask us to fix incorrect information
• Ask us to delete your account and information
• Stop receiving non-essential messages

8. SMS Text Messages - Important

By using our service, you agree to receive text messages about your food orders. This includes order confirmations, payment links, pickup notifications, and questions about your order.

Message and data rates may apply depending on your phone plan. You can stop receiving messages anytime by texting STOP to any message from us.

We only send messages related to your food orders - we don't send marketing or promotional texts.

9. Demo Restaurants

Demonstration restaurants are fictitious. They use real Salt Lake City addresses and landmarks to make the demo feel realistic, but they are not affiliated with any actual business at those addresses. Demo orders are not fulfilled.

10. Questions or Concerns

If you have questions about this privacy policy or want to exercise your rights, email us at privacy@textaurant.app